LEGAL REFERENCE

8kun par aapki raza-o-rukh ki hifazat

Jab aap 8kun par account kholte ho, aapka personal malumat, payment details aur khel ki sarguzasht sab encrypted rehti hai. Hum ne privacy policy ko itna clear likha...

End-to-end encryptionNo data sharing with third partiesPakistan-compliant data storageAccount-level access control
8kun 8kun par aapki raza-o-rukh ki hifazat

Hamara privacy stance aur aapka haq

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY MADAD RAASTA

Agar privacy ke sawal hon to kaun se channel kholen

Privacy ke bare mein poochain waqt hum direct jawab dete hain. Aapka data kahan hai, kaise protect hai, aur agar aap apna information change ya delete karna chahen—sab kuch clear karte hain.

Team online

Email Support

[email protected] par likhain. Hum 24 ghante ke andar jawab dete hain. Apne account number ya registered email likha hona zaruri hai.

Live Chat

8kun lobby mein Help icon dabaain. Chat team privacy ke sawalon ka bilkul janti hai aur aapko on-the-spot batae gi ke aapka data kaise protected hai.

Account Settings

Aapka account profile khol kar Data & Privacy section dekh sakte ho. Wahan se aap apni personal info ko update ya delete ka request kar sakte ho.

MEHFOOZIAT KE NISHAAN

8kun ki privacy commitment ke proof

Hum sirf promises nahi dete—hamara privacy infrastructure actual security tools par built hai. Har transaction encrypted hota hai aur har account ke access logs hote hain. Agar aapko kisi unauthorized login ka...

256-bit SSL Encryption

Har login aur payment connection ab encrypted channel par jaata hai. Koi third party woh data intercept nahi kar sakta.

Two-Factor Authentication

2FA ko aapke account settings mein turn on kar sakte ho. SMS ya authenticator app se aapka account double-secure ho jata hai.

Monthly Security Audits

Hamara tech team har mahine check karta hai ke koi vulnerability to nahi. Agar koi hole dikh jaaye, us ko patch kar dete hain.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke transactions alag secure servers par hote hain. Aapka khel ka data separate rakha jata hai.

Withdrawal Verification

Jab aap paise nikalne ke liye request karte ho, hum aapka identity double-check karte hain. Ye step scams aur unauthorized withdrawals rok deta hai.

Data Retention Policy

Account close hone ke baad aapka personal data 90 din baad automatically delete ho jaata hai. Legal hold ke cases mein hum jitna zaroori ho utna hi rakhte hain.

8kun ki privacy policy kaise alag hai

Zyada tar platforms ka privacy policy complicated hote hain aur user ka data third-party ad networks ko dete hain. 8kun ne simple approach liya: aapka data, aapka control...

Clear LanguageHamara policy Roman Urdu mein likha hai, na ke legal jargon se bhara. Aap puri policy 5 minute mein parhkar samajh sakte ho.
No Ad ProfilingHum aapke khel ke habits ko advertising companies ko nahi dete. Agar aapka JazzCash deposit history Facebook ko visible hota, to hum nahi dete.
Local Payment PrivacyJazzCash, Easypaisa, SadaPay aur Raast ke saath, aapka wallet number aur account ID hum securely rakhte hain—kisi ko leak nahi karte.
Instant Data AccessAap email karke apna sara data request kar sakte ho—sab kuch jo hum aapke bare mein store karte hain. 7 din mein PDF mil jaata hai.
Deletion on RequestAccount close karne ke baad, aap specifically kisi data chunk ko delete karne ka request kar sakte ho. Hum uss ko pehle flag aur phir remove karte hain.
Withdrawal TransparencyJab aap withdraw karte ho, notification mein likha rehta hai ke aapka paise kis payment method se nikal raha hai aur kitne time mein clear hoga.
Privacy Breach ResponseAgar kabhi koi data leak ho, hum turant affected users ko inform karte hain aur concrete action batate hain—chup rakhne ka culture nahi hai.
AAPKA ACCOUNT CONTROL

Privacy ke andar aapka mukamal control

8kun ne privacy ko account level par design kiya hai. Matlab, aapke login se withdrawal tak har step mein aapko control hai. Password change karna, 2FA lagana, data...

Password Reset Anytime Account settings se password change kar sakte ho. Old password...
Login History Tracking Aapke account mein last 30 logins ka log rehta hai—device...
Device Management Aap remotely kisi bhi device ko logout kar sakte ho...
Payment Method Verification Har naya JazzCash, Easypaisa, SadaPay ya Raast wallet add karte...
Withdrawal Confirmation Email Jab aap withdraw karte ho, confirmation email 10 second mein...
Privacy Preference Center Account mein Privacy Prefs tab mein jakar aap decide kar...

Privacy ke bare mein common sawal aur jawab

Bilkul nahi. Aapka khel ka record sirf aapke account par private rehta hai. Doosre users nahi dekh sakte ke aapne kaunsa game khela, kitni bet ki ya kitna jeeta. JazzCash, Easypaisa, SadaPay aur Raast payment provider ko bhi sirf transaction amount pata rehta hai.

Haan. Zyada tar data encrypted rehta hai. 2FA aapke account ko double-layer protection deta hai. Agar hack karna possible ho jaaye bhi, hacker ko sirf encrypted files milenge jo useless hote hain. Support team turant account lock aur password reset kar de sakti hai.

Hargiz nahi. Aapka personal information—address, phone, email—sirf 8kun ke andar locked rehta hai. Advertisement ya analytics companies ko nahi jaata. Withdrawal verification ke liye phone zaroori hota hai, lekin sirf to confirm karte hain ke aap hi ho.

Account band hone ke baad, 90 din baad aapka sara personal data automatic delete ho jata hai. Tax records ya legal holds hain to unhe hum required period tak rakhte hain. Delete hone se pehle aap request kar sakte ho ke sab delete kar diya jaaye jaldi.

Withdrawal history 5 saal tak aapke account mein visible rehti hai—ye tax filing aur dispute resolution ke liye zaroori hota hai. 5 saal ke baad automatically archive ho jaati hai. Aap anytime apna complete transaction report download kar sakte ho.

Legal requirement hone par haan, lekin sirf court order ke saath. Normal circumstances mein hum kahin nahi dete. Agar koi investigation chal rahi ho, local qanoon ke mutabiq hum cooperate karte hain—par process transparent rehti hai.

These payment methods ke saath aapka wallet ID encrypted channel par jaata hai. 8kun ke servers par wallet balance nahi likha rehta—sirf transaction record hote hain. Agar JazzCash hack ho bhi jaaye, 8kun ke database separate hai isliye double-breach unlikely hai.